Shipping Policy
Shop Early
Shipping delays are expected this holiday season. We are working with shipping providers to mitigate as many issues as possible. We strive to give accurate shipping information and ask for your support and patience.
SHIPPING AND DELIVERY INFORMATION
We're committed to making your entire experience a pleasant one, from shopping to shipping.
FREE SHIPPING
We offer fast and free shipping on every order.
INSURED AND DISCREET PACKAGING
Our insured shipping box won't give away what's inside.
SECURE AND CONVENIENT PICKUP OPTION
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.
REFUNDS, RETURNS, AND EXCHANGES
In the event that your order arrives damaged in any way, please email us as soon as possible at support with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.