Refund Policy
Our commitment to you does not end at delivery. We offer the following services to make your return experience as pleasant as possible:
30-DAY RETURNS
Items may be returned or exchanged within 30 days from when they were shipped.
FREE SHIPPING
You'll get a free shipping label sent to your email.
INSURED AND SECURE
Our free return label provides insurance coverage for your item.
We have a 30-day return policy. Items that are being returned must be in new and unused condition in the original packaging to be accepted for a return. Restocking fees will only apply when applicable.
ORDERS CAN BE CANCELLED IF THEY HAVE NOT SHIPPED.
PLEASE CONTACT A Sultanite CONSULTANT TO START YOUR RETURN.