Refund Policy

Our commitment to you does not end at delivery. We offer the following services to make your return experience as pleasant as possible:

30-DAY RETURNS

Items may be returned or exchanged within 30 days from when they were shipped.

FREE SHIPPING

You'll get a free shipping label sent to your email.

INSURED AND SECURE

Our free return label provides insurance coverage for your item.

We have a 30-day return policy. Items that are being returned must be in new and unused condition in the original packaging to be accepted for a return. Restocking fees will only apply when applicable.

ORDERS CAN BE CANCELLED IF THEY HAVE NOT SHIPPED.

PLEASE CONTACT A Sultanite CONSULTANT TO START YOUR RETURN.